Carlos H.Product Owner
Skills
An individual with eighteen years of experience has honed substantial skills in negotiation and conflict management, particularly emphasizing project management and agile methodologies. Staying informed on best practices and market trends within the corporate sector, this professional has gained a profound understanding of project management dynamics. They have demonstrated adaptability in challenging environments, effectively collaborating with multidisciplinary teams.
In a recent role as a Product Owner in the Artificial Intelligence sector at a leading bank, this professional spearheaded projects aimed at implementing AI solutions. Their responsibilities included aligning business requirements with technological capabilities and ensuring the delivery of high-quality products. This role enabled them to significantly contribute to digital transformation efforts and enhance operational efficiency in the financial sector.
Product Owner
5/1/2018 - 10/1/2022
Served as a Product Owner within the Pix and Credit Card squads, concentrating on enhancing customer experience through the implementation of the AI tool BIA. Played a pivotal role in various projects including Pix transfers via BIA on WhatsApp, investment notifications, and the integration of BIA on Alexa. Developed a strong command of AI-driven customer interaction tools and deepened expertise in managing cross-functional teams to deliver seamless digital banking solutions.Research and Innovation Analyst
9/1/2008 - 5/1/2018
Developed technical specifications and oversaw hardware homologation and solutions, providing robust support for proof of concept. Managed projects and crafted detailed technical specifications for hardware acquisition. Conducted in-depth research of new technologies, engaging with leading global tech players. Provided expert consultancy and served as a key reference in Linux operating systems.
Information Systems at Mario de Andrade College
2007 - 2009Project Management at Getulio Vargas Foundation
2017 - 2018
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