José J.Front-end UX Engineer
Skills
Senior UX/UI Designer with seven years of experience in crafting user-centered and inclusive interfaces in compliance with WCAG 2.2.1 guidelines. Proficient in utilizing Figma and Adobe XD, with a focus on user-centered design methodologies and enhancing product growth.
Employs data-driven insights and design thinking principles to distill complex requirements into simple, intuitive interfaces. Key areas of expertise encompass accessibility, visual design, interaction design, and design systems creation. Demonstrates a strong ability to ensure compliance with WCAG 2.2.1 standards and inclusive design practices, while also maintaining visually appealing and consistent interfaces across platforms. Skilled in designing intuitive user flows and building reusable design components to facilitate efficient collaboration.
Notable achievements include transforming intricate insurance purchase and management flows into accessible designs, resulting in a significant increase in user satisfaction and a reduction in support requests. Led a UI/UX transformation project that reduced time-to-market by 15% and spearheaded the implementation of a design system, which improved ease of use by 25% and user retention by 10%. Conducted extensive user research and usability testing, leading to a 30% enhancement in user experience and a 20% boost in user engagement.
Senior UX/UI Designer
3/1/2022 - 10/1/2023
Collaborated on numerous projects including Vivo App, Novo Vivo App, and Vivo Web for notable telecommunications companies in Brazil and Europe, ensuring effective teamwork and strategic project management. Demonstrated expertise in transforming complex insurance purchase and management workflows into accessible and inclusive designs, adhering to MORGA and WCAG 2.2.1 standards. Pioneered the implementation of these accessibility standards, resulting in significantly improved user-friendly experiences. Utilized extensive knowledge in UI, UX, and wireframe creation to design navigable flows and interactive prototypes for cutting-edge interfaces, ultimately enhancing overall user experience.Product Designer
6/1/2021 - 12/1/2021
Coordinated the UI/UX transformation of a SaaS platform, achieving a 22% increase in development efficiency and a 30% reduction in customer support tickets. Collaborated with cross-functional teams to streamline user experience and design, demonstrating strong expertise in UI/UX principles, wireframes, and communication with stakeholders. Engaged stakeholders throughout the design process, effectively incorporating feedback and aligning solutions with business objectives. Utilized Figma and design systems to create low-fidelity wireframes for early-stage concepts and high-fidelity mockups for final solutions, thereby facilitating transparent communication with stakeholders.UX/UI Designer
4/1/2021 - 3/1/2022
Collaborated seamlessly with cross-functional teams to design sketches, wireframes, and interactive prototypes using Figma, resulting in a 25% enhancement in product excellence and user satisfaction. Demonstrated effective communication skills in English and a comprehensive understanding of business needs, fostering strong relationships with all stakeholders. Spearheaded the development of a comprehensive design system and library compliant with WCAG 2.1 A, which optimized teamwork, UI/UX processes, and wireframes, streamlining design workflows and improving development time by 20%. Contributed technical expertise to streamline user experience and design, working collaboratively with cross-functional teams to enhance UI/UX, wireframes, and UX design principles. Utilized Figma and design systems to create low-fidelity wireframes and high-fidelity mockups, ensuring effective communication across different stages of the design process.UI Developer
12/1/2020 - 4/1/2021
Collaborated extensively with cross-functional teams, including designers and engineers, to design and develop interactive prototypes and wireframes using Figma, ensuring alignment with stakeholder expectations and project goals. Demonstrated commitment to excellence by consistently optimizing web applications, enhancing user experiences, and driving significant business outcomes. Pioneered the creation of interactive prototypes, meticulously crafted wireframes, and thoughtfully detailed storyboards, facilitating the visual realization of complex ideas. Seamlessly transformed these conceptualizations into user-friendly, navigable flows, ensuring an intuitive and immersive online journey for the target audience. Employed a versatile technology stack, including HTML, CSS, PHP, JavaScript, and React JS to drive innovation and deliver high-quality project development.Web Designer | Front-end Developer
8/1/2019 - 11/1/2020
Engineered user interface (UI) solutions for mobile devices, websites, and applications, significantly enhancing user experience and interactivity. Designed and coded e-commerce websites using Magento and WordPress, which resulted in a 30% increase in online sales and a 20% boost in user engagement. Optimized site load times, achieving a 10% reduction in bounce rates. Conceptualized and crafted email marketing layouts, combining creativity and strategic thinking to attain a 15% click-through rate (CTR) and a 20% increase in email campaign conversions. Led the development of custom features for e-commerce platforms, including product recommendation engines and personalized shopping experiences, thereby contributing to a 15% increase in average order value (AOV) and a 12% rise in user retention. Skills developed include UI/UX design, Magento, WordPress, and email marketing strategies. Proficient in improving e-commerce performance and developing innovative enhancements for online shopping platforms.Product Designer
8/1/2019 - 11/1/2020
Innovated physical products, including self-adhesive photo stickers, thematic albums, and cost-effective 3D acrylic photos, demonstrating creative product design skills. Conducted comprehensive user research and gathered user feedback, utilizing the insights to inform the design process and enhance the user experience. Created and implemented interactive prototypes and wireframes using Figma for app and website, contributing to the seamless translation of design concepts into user-friendly interfaces, and facilitating effective communication with stakeholders.Web Designer
2/1/2019 - 8/1/2019
Collaborated with stakeholders to design and code websites, hotsites, and banners for various events, ensuring alignment with their vision and goals. Utilized Figma in the design process, incorporating user research and feedback to create visually appealing and effective websites, email campaigns, and advertising materials.Web Designer | Marketing Analyst
2/1/2018 - 1/1/2019
Developed product presentation layouts that significantly strengthened client relationships by meeting and exceeding expectations, collaborating closely with stakeholders, including high-profile clients such as Ford, Mercedes, Whirlpool, Nissan, and John Deere. Created animated banners (GIF) for Google ads, which achieved remarkable success in the first week, generating R$1,000,000 in product sales within just seven days. Continuously optimized ad performance through meticulous monitoring of click-through rates and conversion metrics. Utilized Figma in the design and coding of the corporate website, integrating user research and feedback to elevate the user experience, resulting in a 30% increase in website traffic and a 20% boost in user engagement.Web Designer | Marketing Analyst
9/1/2017 - 2/1/2018
Utilized Adobe XD for the redesign and coding of the corporate website on WordPress, leading to a significant revenue boost and increased user engagement derived from user feedback insights. Achieved sales growth of R$90,000 - R$120,000 through targeted website enhancements. Designed engaging banners for the website, which improved user engagement and retention rates. Conceptualized and coded effective email marketing campaigns, resulting in higher click-through rates and conversions. Processed and edited photos meticulously to ensure a consistent and appealing visual identity. Demonstrated proficiency in managing the design of travel itineraries, thereby enhancing the overall customer experience. Designed brochures and business cards in alignment with brand guidelines, successfully attracting potential clients. Developed printed publications adhering to ABNT standards for well-known personalities. Produced high-impact marketing videos to promote travels, notably increasing brand visibility and customer interest.Graphic Designer Junior
7/1/2017 - 9/1/2017
Developed expertise in designing a variety of marketing materials including flyers, posters, billboards, brochures, and business cards. Acquired skills in printing and production of marketing materials. Created logos and corporate identity designs, ensuring a coherent and professional visual representation for clients. Provided customer support and service, maintaining high levels of client satisfaction and addressing their design-related needs.Quality Monitor (Call Center)
9/1/2015 - 6/1/2017
Monitored call center interactions to ensure quality assurance and evaluated operator performance to maintain high standards. Managed customer quality control processes and audited sales transactions to verify accuracy. Developed comprehensive training materials and programs to enhance operator skills and performance.Production assistant
2/1/2015 - 4/1/2015
Gained essential experience in optimizing production line operations, including loading and unloading trucks efficiently. Developed a strong aptitude for performing quality control checks on manufactured products, ensuring high standards were consistently met. Acquired maintenance skills by regularly servicing equipment and maintaining organized work areas. Contributed to a safe and clean production environment, adhering to safety protocols and cleanliness standards to ensure optimal operational efficiency.IT Internship
1/1/2014 - 12/1/2014
Managed computer usage in the school's computer lab, ensuring efficient operation and availability of resources for students and staff. Provided hands-on assistance to lab users, troubleshooting hardware and software issues, and facilitating a productive technological environment. Delivered technical support to teachers and coordinators, helping to integrate technology into the classroom and improving overall user experience. Compiled and prepared detailed weekly reports on computer lab usage, monitoring trends and identifying opportunities for improvement in lab management.
Information Technology at Cruzeiro do Sul Virtual
2018 - 2021Graphic Design at BAE Institute
2015 - 2016Animation, Interactive Technology, Video Graphics and Special Effects at Pro Arte School
2018 - 2018
Design Masterclass - Advanced Prototyping at Avocademy (YC W22)
11/1/2023EF Standard English Test (C2 Proficient) at EF Standard English Test (EF SET)
10/1/2023
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