José R.
IT Operations Specialist

Skills

Sql

Javascript

Python

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Bio

Holding a Master's degree in Computer Science from the Federal University of Paraíba (1999) and an undergraduate degree in Data Processing Technology from the Higher Education Union of Pará (1990), this candidate has cultivated a 24-year professional career at a higher education institution, demonstrating comprehensive expertise in both academic and administrative management.

In the capacity of IT Department Manager, the individual led a team of 42 employees across Systems, Infrastructure, and Services sectors. Responsibilities included coordinating the implementation of distance learning technologies such as virtual learning environments, video conferencing, satellite classes, and integrating remote campuses via VPN. Additionally, this role involved overseeing the outsourcing of printing services, which enhanced efficiency for both staff and clients. Key projects also encompassed the integration of telephone systems with computer networks and the establishment of wireless networks across multiple campuses.

The candidate successfully guided various teams of analysts and programmers in developing tailored software solutions for the university and managing corporate systems such as ERP Totvs. These responsibilities included overseeing systems integration for purchasing, warehouse management, and accounting, utilizing project management techniques aligned with PMBok standards. Furthermore, the candidate redefined the computer network infrastructure by connecting multiple university campuses through fiber optics, managing over 1,200 computers, and adhering to ITIL practices to ensure service delivery with defined Service Level Agreements (SLAs).

As the Coordinator of Computer Science and Data Processing Technology programs, the individual was instrumental in designing pedagogical projects, curricular structures, and teaching plans for various subjects, collaborating closely with a team of over 30 educators.

Master Systems Analyst - Specialist
4/1/2022 - Present

Led the management of the Internal Software Factory Project at a State Information and Communication Technology Company, with a focus on Business Intelligence (BI) processes. Developed a deep proficiency in utilizing Pentaho for BI implementations. The role involved strategic planning, oversight, and the execution of various BI initiatives, ensuring efficient data integration, transformation, and reporting. Advanced skills in managing and enhancing BI frameworks were honed, contributing to the overall improvement of data-driven decision-making processes within the organization.
Developer Analyst
12/1/2021 - 4/1/2022

Developed expertise in Robotic Process Automation (RPA) using Python, enabling the creation of sophisticated automation scripts to streamline business processes. Integrated seamlessly with the BringTo automation and monitoring tool, enhancing the capability to monitor and manage automated workflows efficiently. Utilized advanced Python programming techniques to optimize performance and ensure robust, reliable automation solutions. Worked extensively with various RPA frameworks and tools, contributing to the design, development, and implementation of end-to-end automation solutions. Demonstrated strong problem-solving abilities to troubleshoot and resolve automation issues, ensuring minimal system downtime. Gained significant experience in utilizing APIs for integration between disparate systems, enhancing overall workflow efficiency and system interoperability. Employed best practices in version control, employing tools such as Git for collaborative code development and maintenance. Ensured all automations met stringent compliance and security standards, safeguarding sensitive data and maintaining organizational integrity.
Developer Analyst
12/1/2021 - Present

Gained extensive experience as a Robotic Process Automation (RPA) Developer with a specialization in Python. Developed and deployed automation workflows using Python to streamline and optimize business processes. Achieved seamless integration with the BringTo automation and monitoring tool, ensuring efficient and reliable execution of automated tasks. Utilized advanced Python programming techniques to build scalable and maintainable automation scripts. Demonstrated a strong understanding of RPA principles and best practices while continuously improving automated processes for enhanced performance and reduced manual intervention.
professor
2/1/2018 - 12/1/2021

Developed expertise in Business Intelligence, Project Management, IT Infrastructure and Services Management, specializing in database implementation and basic software programming using C++ and Assembly Language. Built strong foundations in Computer Architecture and Programming with Python through courses in Administration, Information Systems, and Computer Engineering. Conducted demand analysis for Private Higher Education utilizing Python, specifically examining data from ENEM and the School Census. Performed ENADE Analysis, broken down by city, course, and levels of general and specific training. Played a crucial role in External Evaluation Analysis for Course Recognition, implementing intervention strategies focused on individual courses treated as business units. Additionally, devised classroom interventions to align with the skills and competencies mandated by ENADE standards.
IT Manager
11/1/2003 - 12/1/2014

Held the role of IT Manager for 11 years, developing advanced skills in overseeing and managing IT infrastructure, ensuring seamless operation of critical systems, and implementing strategic IT initiatives. Played a vital role as Coordinator of Computer Science for 4 years, focusing on curriculum development, faculty coordination, and integration of cutting-edge technologies into educational programs. Brought 24 years of experience as a Computer Science Teacher, delivering comprehensive instruction in various programming languages, software development methodologies, and systems analysis.

Contributed expertise as a Member of the University Council, providing strategic insights for institutional development. Served as President of the Internal Commission for Accident Prevention (CIPA), leading safety initiatives and compliance efforts. Actively participated in the Internal Evaluation Commission (CPA), enhancing quality assurance processes. Engaged in the Teaching Structure Center (NDE) of Computation, contributing to the academic structuring of computer science courses. Additionally, participated in COLAP (PROUNI), supporting the administration of scholarship programs.

Developed comprehensive proficiency in IT management tools, educational frameworks, and academic governance systems through these roles.
Coordinator of Computer Science
8/1/1999 - 11/1/2003

Served as a professor for courses in Computer Science, Data Processing Technology, Technology in Analysis and Systems Development, Physiotherapy, Civil Engineering, Computer Network Technology, Technology Development, and Systems and Software Analysis. Delivered instruction in disciplines such as Project Management, IT Corporate Governance, Introduction to Computing, Informatics Applied to Physiotherapy, Information Systems, Informatics Applied to Engineering, Database, Paradigms and Programming Languages, and Programming Logic. Developed and honed technical expertise in programming languages including C++, Java, Lisp, Prolog, and SQL. Enabled the mastery of database management systems and applied informatics to multidisciplinary fields such as engineering and physiotherapy.
professor
10/1/1991 - 12/1/2015

Served as a Professor specializing in Algorithms and Computer Programming, Programming Languages, and Project Management. Developed advanced algorithms and implemented them in various programming environments, ensuring students gained a deep understanding of complex computational problems. Utilized a range of programming languages including Python, Java, C++, and R, focusing on object-oriented programming, functional programming, and language paradigms. Delivered comprehensive education on project management methodologies such as Agile, Scrum, and Waterfall, incorporating industry-standard tools like JIRA, Trello, and Microsoft Project. Employed various integrated development environments (IDEs) like IntelliJ IDEA, Eclipse, and PyCharm to facilitate hands-on coding sessions. Leveraged version control systems such as Git and SVN to teach collaborative development and code management. Mentored students in software development best practices, code optimization, and debugging techniques, fostering a robust understanding of software engineering principles. Conducted research and published papers on cutting-edge topics within the fields of algorithms and programming, contributing to the academic discourse and knowledge base in these areas.