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Rafael C.
UX Designer

Amazon Aws
Figma
Bio

A UX/UI Designer with a specialization in product discovery, customer journey mapping, stakeholder engagement, usability testing, and interface design. Employing a user-centered approach, the primary objective is to develop efficient and intuitive solutions that enhance user experiences. Proficient in conducting thorough research, identifying key insights, and mapping customer journeys, thereby ensuring effective communication with stakeholders. Regularly conducts usability tests to gather actionable feedback, followed by recommendations aimed at improving user interactions. Additionally, possesses strong graphic design skills that facilitate the creation of visually appealing and functional interfaces. Committed to continuous learning and ready to address challenges to elevate user experiences.

  • UX/UI Analyst
    10/1/2022 - Present

    Developed extensive expertise in UX/UI design, engaging in a wide range of projects from initial studies and research with users and stakeholders across diverse industries. Proficient in prototyping, conducting desk research, creating journey maps, and performing usability testing. Facilitated product discovery and delivered various services within institutional and e-commerce applications, ensuring impactful user experiences and effective design solutions.

  • Front End Developer
    9/1/2020 - 10/1/2022

    Worked as a key member of the Marketing team, contributing to the development of versions V2 and V3 of the ACCT website, as well as creating a one-page site for Grupo Quality. Transitioned to Quality's operations, focusing on a program serving Electrolux Latam and associated group stores. Took on responsibilities including refactoring code, conducting comprehensive analysis and bug removal, and developing new features using customized VTEX components.

  • UX/UI Analyst
    3/1/2019 - 9/1/2020

    Developed an online flow for electric bike rentals by conducting thorough research and analyzing the needs of product users. Established a comprehensive roadmap that led to the successful delivery of a streamlined website, featuring an intuitive bike rental flow. Implemented functionalities that included scheduling options for pick-up and delivery, as well as a robust monthly billing system supporting various payment options. Demonstrated skills in user experience design, project management, and system integration to enhance service efficiency and customer satisfaction.

  • Front End Developer
    4/1/2014 - 3/1/2019

    Developed proficiency in prototyping projects and landing page development, focusing on improving user experience for web applications. Acquired extensive skills in visual identity creation, enhancing branding and design elements for various clients across multiple industries. Gained significant knowledge in both development and design, sharpening technical expertise and creative problem-solving abilities.

  • UX Research, Research Operations and Design Leadership at Curitiba University Center of Technology - UNIFATEC
    2024 - 2025

  • UX Design | UI Design | Product Design at UX Unicorn
    2023 - 2024

  • Digital Marketing at Anhanguera Educacional
    2017 - 2019

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