Rodrigo D.Data Scientist
Skills
With over a decade of experience in technology and eight years in the healthcare industry, this IT Analyst specializes in enhancing healthcare solutions. Professional expertise includes the development of automation tools, reports, dashboard indicators, and electronic health record documentation. Extensive knowledge spans ERP systems, hospital processes, and the implementation of new technology projects. Constantly driven by a passion for technology and continuous learning, there is a focus on data structuring to inform decision-making processes, consistently proposing the most efficient solutions. Characterized by humility, determination, and discipline, consistently delivering high-quality results. Holding a postgraduate degree in Data Science and Artificial Intelligence, the current aspiration is to pursue a career as a Data Scientist, working with advanced data analysis technologies, visualization tools, and applying algorithms through programming and statistical methods.
Systems Analyst
6/1/2015 - Present
Developed medical record documents for information collection and generation of care protocol indicators. Created reports using the Mvreport tool by querying Plsql data. Implemented new platform integration projects with ERP systems. Demonstrated proficiency in PLSQL Oracle and Oracle Sql Developer tools for data handling and manipulation. Developed dashboards to visualize key metrics. Gained extensive experience with ERP platforms, specifically the PEP - Electronic Patient Record and SOUL MV systems.Service Desk
8/1/2014 - 6/1/2015
Supported, diagnosed, and maintained Windows operating systems from Windows 98 onwards. Installed validly licensed software with detailed documentation of the installation process. Diagnosed and troubleshooted hardware issues specifically for desktop systems. Resolved access and installation issues with Microsoft applications including Word, PowerPoint, and Excel. Utilized software tools and freeware versions available on the internet for diagnosis and resolution of virus-related issues.Technical Support Analyst
4/1/2014 - 7/1/2014
Developed proficiency in analyzing and handling incidents using the Remedy system, leveraging ITIL V3 techniques. Demonstrated expertise in the analysis and resolution of vulnerabilities, including incident notification practices. Acquired skills in protecting against distributed denial-of-service (DoS/DDoS) attacks and in detecting such attacks efficiently.Computer Technician
1/1/2014 - 4/1/2014
Addressed and resolved technical issues through remote access to Customer Points of Sale, demonstrating advanced problem-solving capabilities. Specialized in troubleshooting proprietary company software, ensuring seamless operational performance. Configured IPs to address connection issues and performed network configuration and maintenance to ensure reliable and secure network operations.
Analysis and Development of Systems at Paulista University
2013 - 2015Data Science and Artificial Intelligence at Pontifical Catholic University of Rio Grande do Sul
2022 - 2023
Itil Foundation Certificate at ITIL Certified
5/1/2018MTA 98-366 Networking Fundamentals at Microsoft
10/1/2017
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