Thais M.

Project Manager

That does not appear to be an educational degree. Could you please provide an educational degree?
1/1/2023 - Present

Specialized in team integration and prioritization of tasks, facilitating interdepartmental communication. Proficient in analyzing and defining team productivity, identifying and signaling potential areas for improvement. Expert in leading continuous improvement initiatives, developing action plans, and fostering self-development. Skilled in maintaining project flow, specifically within the educational sector, and proficient in project management methodologies.

Developed expertise in creating and managing daily and weekly delivery schedules, enhancing productivity through effective people management and listening for productivity solutions. Demonstrated ability in monitoring projects and producing educational content. Ensured adherence to company project management methodologies by defining clear processes and workflows.

Successfully handled stakeholder monitoring and established production goals based on squad capacity. Managed agendas and payments for both internal and external stakeholders, ensuring alignment and accountability. Produced comprehensive schedules and conducted teacher training. Thoroughly analyzed project deliveries to maintain high standards.

Created weekly schedules for priority and ongoing projects, implemented process indicators, quality procedures, and corrective and preventive action plans to highlight improvement areas. Efficiently managed multidisciplinary teams and prepared detailed management reports for executive review. Led planning efforts to evaluate the technical and financial viability of projects, participating in discussions with the executive team to drive new initiatives and track project progress.

Project Manager
10/1/2022 - 5/1/2023

Directed project monitoring and produced corporate education content, ensuring adherence to the company's Project Management Methodology. Managed the monitoring and collection of information from stakeholders involved in projects. Developed comprehensive schedules and conducted thorough analysis and QA on all deliverables. Allocated resources efficiently to various tasks, created and maintained the weekly project schedule, and managed team members while seeking productivity solutions. Prepared detailed reports highlighting demands to be observed by management and led multidisciplinary teams. Coordinated meetings with the Executive Board to discuss actions related to the implementation of new internal projects and provided status updates on ongoing projects. Demonstrated proficiency in project management tools and methodologies.

Project Manager
11/1/2021 - 10/1/2022

Managed projects from initiation through final delivery, coordinating with the sales team to outline required tasks and ensure adherence to schedules. Actively engaged in planning and aligning timelines with the planning team, organizing kick-off and checkpoint meetings, and participating in other project-related sessions. Maintained stringent budget and time control, effectively managing deadlines and updating project plans as necessary. Utilized project management tools to provide real-time updates on project progress and conducted risk analysis, communicating potential issues to leadership. Facilitated change management processes, attended management meetings, and prioritized backlog items. Monitored project data to enhance delivery outcomes.

Project Management
5/1/2021 - 11/1/2021

Executed comprehensive project management tasks, notably mapping necessary tasks and allocating resources efficiently. Developed proficiency in creating detailed project schedules, ensuring day-to-day compliance, and aligning team objectives with overall organizational goals. Facilitated team development through regular kick-off and check-point meetings, cultivating team maturity and enhancing productivity.

Managed budgets and hours meticulously, while adeptly handling stakeholder interests and enforcing deadlines. Used project management tools to feed data and monitor progress, optimizing results. Displayed strong capabilities in updating and restructuring plans, defining project scope, work methodologies, and schedules collaboratively with the team.

Demonstrated skills in assessing project budgets, analyzing risks, and efficiently managing changes. Participated in management meetings and backlog prioritization, ensuring projects aligned with company objectives. Consistently optimized project delivery by closely monitoring project data.

Training Instructor
4/1/2021 - 10/1/2021

Delivered advanced technical trainings on a range of Samsung products, showcasing strong knowledge in mobile devices, consumer electronics, and appliances. Developed and implemented comprehensive training programs incorporating the latest Samsung technologies and product features. Utilized multimedia tools and interactive learning platforms to enhance training effectiveness. Solid expertise in leveraging Samsung's proprietary software and hardware systems to provide in-depth product demonstrations and technical support. Enabled seamless product integration for clients through tailored training sessions focusing on practical applications and troubleshooting. Ensured up-to-date knowledge of product updates and industry trends to provide the most current information. Achieved high satisfaction ratings from trainees for clarity and thoroughness of instruction, contributing to improved product knowledge and customer service by partners.

Operations and Projects Coordinator
4/1/2019 - 4/1/2021

Coordinated administrative aspects inherent to the role, including scheduling and control of instructors' itineraries across Brazil. Managed contact and control with the field team and conducted thorough analysis and survey of key performance indicators crucial for business operations. Oversaw budget control and maintained contact with footwear and clothing stores. Prepared and delivered daily, weekly, monthly, and biannual reports, ensuring service to 840 stores spread across Brazil according to SLA defined by region and strategic importance. Developed, updated, and audited project documentation monthly.

Directed a team of up to 20 members, including training instructors, content creators, graphic designers, editors, and others, focusing on training and team development. Set goals and approved training and development material. Curated content for face-to-face training, meetings, and on-the-job sessions. Coordinated operations for notable projects with brands such as Adidas, Samsung Service, Telecine, Casacor, Honda, Akzo, and Samsung Champions, among others. Led training initiatives for notable projects including Casacor, Akzo, iFood, Honda, Banco Toyota, Frigelar, Friboi, McCain, and C&A.

Conducted alignment meetings and kick-off sessions with clients while managing schedules, resource allocation, and freelancer hiring. Designed proposals and delivered training, prepared comprehensive reports, and supported the creation team. Acted as the agency-client interface, providing robust support to company management.

EAD Coordinator
11/1/2018 - 4/1/2019

Designed and implemented the EAD methodology for educational courses. Successfully recorded and produced multiple video lectures. Developed and managed an annual training calendar, coordinating and hosting events including workshops and training sessions. Oversaw sales of training programs and crafted detailed commercial proposals. Edited both video and written content for clarity and engagement. Managed social media platforms to enhance visibility and engagement. Created and refined scripts to ensure clear and effective communication.

EAD Coordinator
1/1/2018 - 10/1/2018

Accredited with the Ministry of Education, managed extensive documentation and utilized the Moodle platform effectively. Oversaw the administration of subjects, accounting for 20% of responsibilities, and efficiently managed partner university centers. Demonstrated expertise in educational management, including the creation and supervision of teaching materials. Developed new educational materials and provided training for teachers in implementing EAD methodology. Coordinated tutoring efforts to ensure high-quality educational support.

E-Learning Analyst
6/1/2017 - 12/1/2017

Served as an EAD Analyst, showcasing adeptness in content development and instructional design. Proficiently worked with the Moodle platform, developing comprehensive courses and training materials. Facilitated teacher training sessions to ensure educators effectively utilized digital tools. Crafted detailed platform documentation to streamline user experience and support.

Implementation
1/1/2016 - 6/1/2017

Implemented education-oriented systems in the municipality of São Caetano do Sul, ensuring successful training and development of users through both on-site sessions and technical visits. Developed comprehensive technical documentation and management reports to support system usage. Conducted thorough surveys of existing client processes and performed interviews to gather detailed user requirements. Executed load tests to validate educational processes and opened tickets for error resolution. Trained key users on specific processes and participated in stakeholder meetings, drafting detailed meeting minutes. Supported system integration training to enhance applied knowledge and provided monitoring for other projects for an overall view of the process. Assisted the Service and Customer Support Center by allocating professionals and controlling appointments for efficient operation.

Educational Technologies at National University of Rosario - UNR
2010 - 2014

Education - Various Levels at Paulista University
2005 - 2007

MBA in Project Management at Anhembi Morumbi University
2022 - 2023

Teacher Training for Higher Education at Paulista University
2009 - 2009

Distance Learning Training at Paulista University
2009 - 2009