Tech professional since 2018 with expertise in mapping, analyzing, and redesigning processes, and managing technology projects. Proficient as a Scrum Master, ensuring continuous improvement of teams and processes while promoting efficient incremental deliveries and adept in backlog management. Experienced in analyzing and specifying software (both functional and non-functional) and business requirements using various techniques. Developed artifacts such as UML, Gherkin (BDD), User Stories, and Use Cases. Worked collaboratively with multidisciplinary teams, including Product Owners, UX, UI, Testers, Architects, and Developers, to maximize product value and ensure effective delivery and improvement of team performance. Knowledge management skills complement the professional portfolio.

 at Gart Capote Consulting | Brazil, LATAM & Europe
1/1/2024

 at Hiflex Academy Instituto de Formação em Agilidade
5/1/2021

 at Catedral Studio de Negócios
8/1/2019

Management of Startups and Innovative Businesses


4/1/2024 - Present

Served as a Volunteer Project Analyst in a university initiative aimed at immersing students in the practices of project management. Focused on equipping the academic audience with critical skills and knowledge for achieving excellence in project management. Facilitated the dissemination of essential project management tools and techniques, fostering a strong foundation for future professionals. Developed and conducted training sessions and workshops to enhance students' understanding, thereby contributing to the development of a more qualified and better-prepared workforce for the market. Utilized frameworks such as PMI standards and leveraged educational tools to ensure effective knowledge transfer and practical application.


4/1/2023 - 9/1/2023

Assigned as a project analyst within the Project Management Office (PMO), responsibility included coordinating and monitoring various initiatives at different stages of the project life cycle. Developed and tracked schedules, status reports, and conducted risk analyses. Facilitated communication among stakeholders and implemented standardized processes and procedures to ensure consistency and efficiency in project execution. Collaborated with project managers to achieve project objectives within established timeframes and budgets while maintaining a high standard of quality.

Demonstrated strong problem-solving abilities and aptitude for quick adaptation to changes in priorities, contributing significantly to the success of multiple initiatives. Key projects included the implementation of processes and tools for the Project Office (PMO), AS-IS and TO-BE mapping of four macro-processes in Legal Management for the ERP Projuris implementation, and management and monitoring of meetings on parameterization, validations, and go-lives. Also led the improvement of the goods delivery workflow within the Consortium.


3/1/2022 - 3/1/2023

Managed the core banking squad's backlog, prioritized demands, and developed requirements and scope documentation utilizing Confluence. Documented microservices APIs including parameter mapping, functional detailing of Swagger definitions, requests, and responses. Controlled demand using Kanban methodology within Jira Software. Employed Gherkin in the development of artifacts, and created sequence diagrams and use cases. Provided guidance and support to the Product Owner in the management of the product backlog, ensuring appropriate prioritization and refinement of tasks.


8/1/2021 - 2/1/2022

Managed the execution of software development projects in Internet Banking and Mobile Banking. Facilitated agile ceremonies, including daily meetings, sprint planning, reviews, and retrospectives, promoting collaboration among team members and ensuring adherence to Scrum principles. Specialized in removing impediments, helping the team adopt effective agile practices, and resolving conflicts. Provided guidance and support to the Product Owner in managing the product backlog, ensuring its prioritization and proper refinement using Azure DevOps. Led the facelift project for the PF client's logged-in area, enhancing user experience and interface design.


9/1/2019 - 8/1/2021

Developed expertise in mapping work processes using BPMN 2.0 notation and Bizagi Software. Performed in-depth analysis of processes, actors, manuals, systems, business rules, legislation, and regulations. Identified gaps and bottlenecks, and created improvement agendas with viable solutions. Provided technical support for process redesign, gathering requirements, and monitored development execution. Designed digital adherence journeys for products, developed user interface screens, and validated solutions. Managed the migration of legacy systems, monitored project progress, schedules, risks, and actions. Implemented project methodologies and tools including Jira Software for product management.

Key projects include the implementation of a Project Management Office (PMO), migration of an ERP registration module, and process mapping in the Pension Operation area. Spearheaded the digital transformation of the new client logged area and developed the MVP for the BBPrev Brasil product, aligning systemic and process adaptations. Integrated the BrasilSeg insurer's system into plan subscriptions.


5/1/2018 - 8/1/2019

Assigned to projects in the insurance sector, responsibilities included identifying and understanding stakeholder problems and needs, defining and documenting system functionalities, and organizing requirements. Developed and prioritized use cases, described scenarios for use cases, and obtained user validation and approval for the created requirements. Gained experience and proficiency in using RUP (Rational Unified Process) and Agile methodologies to ensure effective project management and system development.

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