Willian F.

Full-stack Product Engineer

Freelancer Wordpress
12/1/2020 - 12/1/2021

Gained proficiency in website development, particularly utilizing WordPress and its suite of tools for creating effective lead capture systems. Demonstrated expertise in customizing themes and plugins to enhance functionality and user experience. Applied knowledge of HTML, CSS, JavaScript, and PHP to build responsive and interactive web pages. Utilized tools such as Elementor, WPForms, and Gravity Forms to craft intuitive and visually appealing lead capture forms. Implemented A/B testing and analytics integration using Google Analytics and Hotjar to optimize conversion rates. Developed skills in SEO techniques to drive organic traffic and improve search rankings. Ensured robust site performance and security by configuring and managing servers, databases, and backups using cPanel, MySQL, and Wordfence. Collaborated using Git for version control and streamlined project management with Trello and Slack to maintain clear communication and efficient workflow.

Freelancer Front End
6/1/2022 - 3/1/2023

Developed proficiency in creating CRUD operations, dashboards, and detailed reports for administrative panels within the hospitality industry. Utilized frameworks and tools essential for building robust backend systems and user-friendly interfaces. Demonstrated expertise in designing and implementing data visualization solutions to enhance the functionality and usability of administrative panels.

Back End Developer
9/1/2021 - Present

Engineered comprehensive solutions and ensured the continuous maintenance of systems within the hospitality industry. Developed proficiency in PHP and Java, complemented by extensive work on Angular and ReactJS for dynamic front-end development. Demonstrated technical expertise in SQL, Oracle, and MySQL for database management. Utilized Docker and Kubernetes for efficient containerization and orchestration. Implemented RESTful APIs and microservices architecture to enhance system scalability and integration. Ensured collaborative code maintenance and project tracking using Git and Jira. Developed and executed automated testing suites with Selenium and JUnit to maintain high-quality code standards. Enabled seamless deployment and version control through continuous integration/continuous deployment (CI/CD) pipelines using Jenkins and GitLab CI. Leveraged cloud computing platforms such as AWS and Microsoft Azure for scalable infrastructure solutions.

Computer Maintenance Technician
9/1/2020 - 10/1/2021

Developed proficiency in diagnosing and repairing hardware and software issues for a variety of computing devices, including desktops, laptops, and peripheral equipment. Gained extensive experience using diagnostic tools and software utilities to troubleshoot and resolve system malfunctions efficiently. Demonstrated expertise in operating systems such as Windows, macOS, and Linux, ensuring seamless performance and user productivity.

Exhibited strong skills in managing network configurations, both wired and wireless, to maintain robust and secure connectivity. Worked extensively with antivirus and anti-malware tools to safeguard systems against threats, ensuring data integrity and system protection. Utilized remote desktop tools to provide efficient and timely technical support, reducing downtime for end-users.

Showcased advanced knowledge of software installation, updates, and patch management, as well as performing system backups and restorations. Effectively handled technical inquiries and support requests, delivering professional customer service and maintaining high standards of client satisfaction.

Enhanced collaborative workflow by employing ticketing systems to track and manage service requests, ensuring all issues were resolved within stipulated timelines. Applied problem-solving skills to educate users on best practices and preventive measures for common technical issues. Continued to update and expand technical knowledge through ongoing training and professional development.

Mathematics at State University of Bahia
2015 - 2019

Applied Technology in the Classroom at Uniamérica
2020 - 2022