The Howdy Glossary

The 8x8 X Series is a voice-over-IP software offering businesses telephony and unified communications features through a cloud-based platform. It includes phone service, video conferencing, chat, and contact center solutions in one system, enabling calls from desk phones or desktop and mobile applications. This consolidation streamlines communication processes within organizations of all sizes by enhancing productivity and collaboration.

Developed by 8x8 Inc., a provider of cloud communications and customer engagement solutions, the X Series caters to businesses' needs for efficient voice-over-IP services. It integrates essential communication tools into a single platform with user-friendly interfaces and seamless integration with popular business applications. These features provide unique advantages that help users increase productivity through presence indicators, file sharing capabilities, and more.

In the competitive market of voice-over-IP and unified communications, the 8x8 X Series stands out by consolidating various communication tools into one accessible cloud-based solution. Competing against established players like RingCentral, Vonage, Cisco Webex Calling, and Microsoft Teams, it offers an all-encompassing approach that simplifies management while boosting efficiency. Its flexibility in device usage enhances accessibility across different organizational levels and functions improving overall communication systems for small to large enterprises across various industries.