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Avaya Ix Contact Center

Avaya IX (Intelligent Experience) Contact Center is a customer support software. Avaya's contact center platform integrates with various communication channels, including voice, email, chat and social media to provide omnichannel support. The software offers advanced features like data analysis tools for call reporting and performance monitoring of customer service agents. In addition, Avaya IX Contact Center supports cloud-based deployment models to deliver remote access and scalability for virtual teams or businesses operating across multiple locations.

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