The Howdy Glossary

Broadvoice is a cloud-based communication platform that delivers Voice-over-Internet Protocol (VoIP) software tailored for businesses. It provides phone systems, unified communications, and contact center solutions, including features such as unlimited domestic calling, virtual faxing, and video conferencing. These services are transmitted over the internet instead of traditional phone networks, enabling small to medium-sized businesses to communicate more cost-effectively.

Founded in 2006 by Jim Murphy, who also serves as CEO, Broadvoice has grown significantly under his leadership. The company aims to offer comprehensive and affordable cloud-based communication solutions specifically for smaller enterprises. By leveraging VoIP technology for real-time digital transmission of voice data over the internet, Broadvoice replaces conventional phone networks with modern and scalable alternatives.

In a competitive market with players like RingCentral, 8x8, Nextiva, and Vonage offering similar services, Broadvoice distinguishes itself through its feature-rich offerings such as unlimited domestic calling and virtual faxing coupled with reliable customer support. Its focus on small to medium-sized businesses enhances its appeal by providing cost-effective yet efficient communication tools designed for scalability and flexibility. This focus on VoIP technology ensures lower costs while maintaining high service reliability and personalized support essential for its target customer base.