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Capsule is a cloud-based customer relationship management software. The platform offers tools for managing contacts, sales pipelines, tasks and activities. Capsule is designed for small to medium-sized businesses and aims to be simple to use, yet powerful enough to provide an effective way of organizing data relating to potential and existing customers. The software lets users track opportunities, manage cases or customize the workflow for different business needs within a clear interface that centralizes communications across channels from email correspondence or social media interactions with clients.

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