The Howdy Glossary

Magento Order Management (MOM) is an extension of the Magento Commerce platform designed to help businesses manage intricate order processing workflows efficiently. It provides a centralized view of orders, inventory, and fulfillment operations across various sales channels. MOM allows retailers to set customized business rules for routing orders, ensures real-time inventory visibility and synchronization, supports buy-online-pickup-in-store transactions, and integrates seamlessly with diverse systems like ERPs and warehouse management solutions. This makes it especially appealing to medium-to-large retailers with extensive SKU inventories who need an efficient system for handling high transaction volumes while maintaining accuracy in supply chain operations.

Developed initially by Varien, Inc., Magento was later acquired by eBay Inc. in 2011 before being spun off as an independent company and subsequently acquired by Adobe in 2018. Under Adobe's stewardship, MOM has evolved into a refined product leveraging Adobe's expertise in e-commerce and order management solutions. The software helps businesses consolidate views of orders across multiple sales channels, setting personalized business rules for optimal fulfillment routes—whether from warehouses or retail stores—and providing accurate inventory management through real-time synchronization.

Despite facing competition from platforms like Oracle Retail Order Management, SAP Commerce Cloud Order Management, IBM Sterling Order Management, and Salesforce Order Management—which offer similar features—MOM distinguishes itself through its seamless integration with the broader Magento Commerce platform. Its ability to create tailored business rules for order routing alongside supporting BOPIS transactions highlights its robustness. Additionally, MOM’s flexibility in integrating various systems into a cohesive ecosystem adds further value by catering specifically to medium-to-large retailers looking for scalable order management solutions capable of managing complex workflows effectively while ensuring precision throughout their supply chains.