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Marco T.
IT Operations Specialist

Sql
Bio

A career focused on operational improvements and process management defines the professional trajectory.

In the recent role as Operational Improvement Specialist, responsibilities included the development of a performance management model in conjunction with a consultancy, and conducting critical analyses with another consultancy. Part of the accomplishments involved the implementation of a performance management system designed to enhance performance and identify improvement areas. The introduction of Lean culture into both operational and administrative processes was a key milestone. The approach encompassed empowering leaders and teams, aligning company guidelines with daily activities, developing problem-solving skills at the root cause level, and establishing standards to ensure result stability.

An earlier stint as an Operational Process Engineer involved developing operational controls and implementing inventory management systems and railway scales to optimize product control. Contributions to operational improvements were made to ensure efficient customer deliveries, along with the successful implementation of the company's management model in operations.

As a Process Engineer, previous work involved developing a management model in the maintenance area, carrying out comprehensive diagnoses across different operational areas, and proposing and monitoring action plans to align with strategic objectives, resulting in consistent and strategic outcomes.

This solid foundation in continuous improvement, process management, and team development brings a commitment to adding value to organizations through the implementation of efficient practices and constant innovation.

  • Operational Improvement Specialist
    6/1/2019 - 2/1/2024

    Implemented the company's management model based on consultancy from TSSC (Toyota), and conducted a critical analysis of the current management model with consultancy from Falconi. Spearheaded the implementation of Stratws system for performance management and identification of improvement opportunities. Successfully completed a Greenbelt project addressing a logistical corridor bottleneck. Drove the adoption of Lean culture in both operational and administrative processes through comprehensive training programs for leadership and operational teams, focusing on Lean tools and methodologies. Established a clear connection between the company's strategic guidelines and the employees' activities using FMDS (Floor Management Development System). Facilitated the development of personnel skills in prioritization and root cause problem-solving. Standardized improvements to ensure result stability.

  • Process Engineer
    3/1/2012 - 5/1/2019

    Developed operational controls and implemented an inventory management system (WMS). Successfully integrated a railway scale for monitoring product entry and exit, enhancing logistical accuracy. Improved operational processes to optimize customer delivery times. Applied the company's management model within the operational area, which included managing performance indicators, addressing routine anomalies, applying 5S methodology, executing layout changes, standardizing work procedures, and conducting team training.

  • Mid-level Engineer
    3/1/2010 - 2/1/2012

    Developed a comprehensive Vale management model specifically for maintenance, encompassing various operational areas such as mines, ports, railways, and navigation systems. Conducted thorough diagnostics of the management model in the maintenance sector across these diverse operational domains. Proposed and tracked an action plan aimed at maturing the maintenance area's management model, ensuring the delivery of anticipated results through meticulous follow-up and strategic interventions.

  • Electronic and Telecommunication Engineering at Pontifical Catholic University of Minas Gerais
    2002 - 2007

  • Business Management (Process Engineering Focus) at Institute of Technological Education
    2012 - 2013

  • Port Engineering at Polytechnic School of UFRJ
    2017 - 2017

  • Power BI: Basic Training at LinkedIn
    3/1/2024

  • Scrum Fundamentals at LinkedIn
    3/1/2024

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