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Pablo M.
IT Operations Specialist

Sql
Bio

A professional specialized in integrating administrative functions with information technology, with a keen emphasis on Business Analytics and Business Intelligence. Presently, completing an advanced Power BI course and preparing to undertake a specialized training program in the development and creation of Data Warehouses (DW) using SQL.

  • IT Analyst
    11/1/2020 - Present

    Executed analysis and development of system processes, focusing on user and employee routines. Guided teams in implementing new reports and developing new modules across projects such as WMS and MES. Spearheaded the development of the company's BI using Power BI, ensuring it was published and accessible to provide enhanced data analysis for decision-makers.

  • IT Analyst
    4/1/2018 - 11/1/2020

    Managed IT operations encompassing ERP, telephony, and support for sales personnel and system users. Executed the integration of the timekeeping system to consolidate multiple companies within the group, enhancing HR time management efficiency. Conducted comprehensive analysis of network and system infrastructure following the acquisition of a supermarket chain. Successfully transitioned the ERP/POS system to a new solution. Launched a proprietary e-commerce platform in January 2020, accessible via web and on iOS and Android devices. Developed expertise in ERP and POS systems, IT infrastructure assessment, and e-commerce platform deployment, including cross-platform compatibility for mobile and web applications.

  • IT Manager
    5/1/2015 - 12/1/2017

    Oversaw large-scale distribution and logistics operations, ensuring timely and efficient delivery of products. Leveraged expertise in inventory management systems, optimizing stock levels and reducing wastage. Proficient in utilizing ERP systems to streamline ordering processes and maintain high service levels. Developed advanced skills in data analysis to forecast demand and align supply chain strategies with market needs. Implemented quality control measures to maintain product integrity throughout the distribution process. Utilized tools such as Microsoft Excel and SAP for data management and reporting. Demonstrated a thorough understanding of compliance and regulatory requirements in the food distribution industry. Collaborated with cross-functional teams to improve operational efficiencies and customer satisfaction.

  • Business Administration at University of Passo Fundo
    2002 - 2006

  • Associate Degree in Information Technology Management at Anhanguera College Passo Fundo
    2007 - 2010

  • Executive MBA in Business Analytics at IPOG - Institute of Undergraduate and Graduate Studies
    2020 - 2021

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