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Intermedia Unite is a cloud-based business phone system developed by Intermedia Communications, Inc., tailored for small and medium-sized enterprises. It provides a range of features including toll-free numbers, auto-attendants to manage calls efficiently, call forwarding, voicemail transcription for better message management, project management integration to enhance workflow, mobile apps that allow users to make calls from personal devices using their business numbers, and online faxing capabilities. By consolidating these functionalities into one platform, Intermedia Unite aims to streamline and enhance business communication processes.

In comparison to its competitors like RingCentral, 8x8, Vonage Business, Nextiva, and Jive Communications which also offer cloud-based communication solutions for similar market segments, Intermedia Unite stands out with its user-friendly interface and robust feature set. The inclusion of unique elements such as project management integration and online faxing capabilities ensures a comprehensive communication tool that enhances efficiency. Mobile apps provided by the platform further facilitate convenient cross-device communication using business numbers on personal devices.

The competitive edge of Intermedia Unite lies in its reputation for reliability coupled with exceptional customer support tailored specifically for small and medium-sized enterprises. This solidifies it as a leading choice in the cloud-based business phone system market. The flexibility offered through mobile applications ensures constant connectivity while feature-rich services like toll-free numbers and auto-attendants bolster customer interaction quality. Consequently, businesses across various industries can leverage this platform to improve their connectivity options while enhancing overall operational efficiency.

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