The Howdy Glossary

Harbortouch is a versatile point of sale software tailored for businesses within the hospitality industry, including restaurants, bars, and retail stores. It integrates various functionalities such as inventory management, customer tracking, reporting tools, tableside ordering with handheld devices, integrated payment processing, and employee scheduling tools to streamline operations and enhance efficiency. Established in 1999 by Harbortouch Payments LLC, Harbortouch has evolved into a leading provider of POS systems and payment solutions in the United States.

The software addresses specific needs of hospitality businesses by offering comprehensive solutions aimed at optimizing workflows and improving the overall customer experience. Tableside ordering capabilities allow servers to take orders efficiently and transmit them directly to kitchens for faster service. Integrated payment processing ensures seamless transactions for customers while employee scheduling tools help manage shifts effectively. Additionally, robust inventory management and detailed reporting functionalities enable businesses to track performance metrics accurately and make data-driven decisions.

Harbortouch distinguishes itself from competitors like Toast, Square, Lightspeed, and TouchBistro through its unique offerings specifically designed for the hospitality sector. Its competitive advantages lie in features like integrated payment processing systems that simplify transactions alongside tableside ordering with handheld devices that enhance operational efficiency. Furthermore, its comprehensive suite includes essential elements such as inventory management and detailed reporting capabilities that collectively position it as a robust solution for streamlining operations within this industry. These distinct features make Harbortouch an attractive choice for businesses seeking to optimize their operations and drive growth in the competitive landscape of hospitality services.