Helpy was created in 2015 to provide businesses with an integrated customer support solution that included ticketing, knowledge base, and community forums. It aimed to streamline customer service processes and improve user experience.
Helpy
Helpy is a customer support platform that combines ticketing, knowledge base, and community forums to help businesses manage and improve their customer service interactions efficiently.
Top 5*Customer Support
Howdy Network Rank
#74
Howdy Network Rank#74
Top 5*
15.6%
14.2%
10.4%
5.5%
40.4%
Others
*Survey of over 20,000+ Howdy Professionals
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About Helpy
Strengths of Helpy include its integrated platform combining ticketing, knowledge base, and community forums, and its open-source nature allowing customization. Weaknesses may involve limited advanced features compared to larger competitors. Competitors include Zendesk, Freshdesk, and Help Scout.
How to hire
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How to hire a Helpy expert
A Helpy expert must have skills in Ruby on Rails for backend development, proficiency in HTML, CSS, and JavaScript for frontend customization, and experience with database management using PostgreSQL. Knowledge of deploying applications on cloud platforms and familiarity with open-source software practices are also essential.
USA
$224K
Employer Cost
$127K
Employer Cost
$Howdy savings: $97K
Benefits + Taxes + Fees
Salary
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