Microsoft Azure QnA Maker was launched by Microsoft in 2017 as part of its Cognitive Services suite. It was developed to simplify the process of building conversational bots by allowing users to create a question-and-answer system from existing content, such as FAQs and manuals, without requiring extensive programming knowledge. The service aimed to enhance customer interaction and automate responses efficiently.
Microsoft Azure QnA Maker
Microsoft Azure QnA Maker is a cloud-based service that enables the creation of a question-and-answer layer over your data. It allows users to build, train, and publish simple conversational bots that can interact with users by providing answers from pre-defined sources such as FAQs, manuals, and documents.
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About Microsoft Azure QnA Maker
Strengths of Microsoft Azure QnA Maker include its ease of use, integration with other Azure services, and ability to quickly create conversational bots from existing content. Weaknesses may involve limitations in handling complex conversational flows and dependency on structured data sources. Competitors include Google Dialogflow, IBM Watson Assistant, and Amazon Lex, which offer similar capabilities in building conversational interfaces.
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How to hire a Microsoft Azure QnA Maker expert
A Microsoft Azure QnA Maker expert must have skills in natural language processing, understanding of Azure Cognitive Services, proficiency in using REST APIs, and familiarity with integrating QnA Maker with various platforms. Knowledge of bot frameworks for deployment, experience in data extraction and transformation, and the ability to manage Azure resources efficiently are also essential.
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