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Salesforce Commerce Cloud

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Salesforce Commerce Cloud, formerly known as Demandware, is a cloud-based e-commerce platform. The suite provides an end-to-end solution with tools for inventory management, order processing and customer service. As part of the Salesforce ecosystem, Commerce Cloud integrates well with the company's other clouds (such as Sales Cloud and Service Cloud), offering a seamless flow of data between marketing, sales and service operations. The platform supports both B2B and B2C business models while focusing on mobile-first experiences to meet modern consumer expectations. Its AI capabilities enable personalization options for recommendations and promotional campaigns based on real-time shopper interactions.

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