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Sprinklr is a customer experience management platform for creating, managing and analyzing social media. The platform integrates with different social networking platforms — such as Facebook, Twitter, LinkedIn and Instagram — to allow brand managers to schedule content posts across multiple accounts from one location. In addition to scheduling and posting, Sprinklr offers tools for monitoring online conversations, engaging with followers or customers and analyzing performance metrics across different channels. The platform caters primarily to large enterprises that need sophisticated social media management capabilities on a global scale.

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