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Useresponse

UseResponse is a customer support software for help desks, customer feedback management, and support ticketing systems. This AI-powered platform allows businesses to interact with clients through email, live chat, knowledge base integration, and feedback forums for product development. UseResponse lets users customize the interface to match their brand identity and offers detailed reporting of key performance indicators (KPIs). It provides tools for team collaboration so agents can work on tickets together or transfer them between departments. In addition, moderators can manage community discussions and analyze user-generated content.

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