Elvis P.
Data Analyst

Skills

Sql

Elvis is available for hire

All Howdy Candidates are vetted for skills and english proficiency.

Bio

The professional possesses over a decade of experience in systems and data analysis, consulting, and project management, specializing in leadership, business analysis, and process mapping. The areas of expertise include advanced proficiency in MS SQL Server for database creation, automation of indicators, dashboards, and KPIs for data collection and analysis. Skilled in leveraging Business Intelligence (BI) tools to convert raw data into actionable insights, the professional has successfully led sector restructuring projects, resulting in optimized processes and enhanced efficiency and productivity. Familiarity with Agile methodologies, including Scrum and Kanban, has facilitated adaptable project execution, efficient team collaboration, and the delivery of high-quality outcomes. Currently occupying the role of Systems Analyst with a focus on MS SQL Server solutions, there is a continuous commitment to refining technology skills and applying extensive experience in dynamic and innovative environments.

Systems and BI Management and Advisory
1/1/2020 - 4/1/2022

Responsible for managing SQL Server systems and databases, including creation of indicators and dashboards using BI tools. Conducted comprehensive systems auditing and performed mapping and management of processes. Extracted data for transformation into decision-making reports, such as Income Statements and Profitability analyses.
Mid-Level Systems Analyst
4/1/2022 - Present

Played a crucial role in the development team for a newly launched company system, taking on responsibilities for creating and managing the database architecture. Developed and implemented complex database elements including tables, stored procedures, and views, ensuring data integrity and optimized performance. Utilized advanced SQL techniques and database management tools to streamline data operations and support system functionalities. Contributed to the successful rollout of the system by adhering to best practices in database design and collaborating closely with cross-functional teams to meet project requirements and timelines.
Senior Services and Solutions Analyst
9/1/2019 - 1/1/2020

Oversaw logistics coordination for maintenance teams handling mobile phone antennas across various regions, including Rio de Janeiro, ensuring efficient execution of maintenance tasks. Implemented innovative solutions for route optimization using Power BI, leveraging geographical data such as antenna latitude and longitude, which led to a notable reduction in travel time and enhanced operational efficiency. Developed and presented comprehensive maintenance reports through Power BI, aiding performance analysis and decision-making. Successfully integrated these insights into an internal network to optimize processes and enhance communication between teams.
Operations Supervisor
9/1/2018 - 9/1/2019

Led the Service Desk team to deliver top-tier customer support with a focus on agility and efficiency. Managed and monitored SLA adherence, conducted comprehensive root cause analysis, and devised actionable plans to enhance service quality. Directed requests to appropriate teams and oversaw the complete lifecycle of support calls. Developed and maintained performance indicators and dashboards utilizing Business Intelligence (BI) tools. Ensured SQL Server database upkeep and optimization.
Project Supervisor
9/1/2017 - 9/1/2018

Ensured the software's adherence to client processes through onsite visits, preparing daily reports highlighting key client feedback on ERP tool usage. Monitored deliveries in the continuous improvement process within the software lifecycle. Conducted process mapping to devise problem-solving strategies, propose continuous process improvements, and restructure sectors as needed. Developed indicators and dashboards utilizing BI tools and maintained SQL Server databases.
BackOffice
2/1/2014 - 9/1/2017

Developed and launched the company's Backoffice department, focusing on automating high-volume processes and repetitive activities. Acquired expertise in identifying potential inconsistencies as a Software Test Analyst, creating and executing test plans for each version or release, and ensuring database integrity during updates. Managed BI tools, facilitated data extraction directly from databases, and generated comprehensive reports. Additionally, conducted training sessions for a team of consultants, enhancing their proficiency and operational efficiency.
Technical Consultant
2/1/2012 - 2/1/2014

Gained experience providing support to users in hospital processes through the company's Service Desk, efficiently addressing questions about systems and resolving operational faults. Developed expertise as a project consultant, overseeing the Project Implementation area to ensure procedural and systemic quality.