Aircall was created in 2014 to address the need for a flexible and scalable phone system for businesses. It was developed to integrate seamlessly with existing CRM and helpdesk solutions, providing enhanced communication capabilities and improving customer service operations.
Aircall platform
Aircall is a cloud-based phone system designed for businesses to streamline communication. It integrates with various CRM and helpdesk tools, enabling teams to manage calls, track interactions, and enhance customer service efficiently.
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About Aircall platform
Strengths of Aircall include its easy integration with popular CRM systems, user-friendly interface, and robust call management features. Weaknesses may involve higher costs for larger teams and occasional connectivity issues. Competitors include RingCentral, Grasshopper, and Nextiva.
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How to hire a Aircall platform expert
An Aircall platform expert must have skills in VoIP technology, CRM integration, and API utilization. Proficiency in managing cloud-based communication systems and experience with troubleshooting connectivity issues are also essential.
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