Dixa

Dixa is a customer service platform that unifies various communication channels, such as phone, email, chat, and social media, into a single interface. It aims to enhance customer support by providing agents with the tools to deliver personalized and efficient service through intelligent routing and comprehensive customer insights.

Top 5*Customer Support

Howdy Network Rank

#54

Howdy Network Rank#54

Top 5*

15.6%

Chatbot

14.2%

Salesforce Crm

14.0%

Salesforce Service Cloud

10.4%

Axios Assyst

5.5%

Servicenow

40.4%

Others

Show All

*Survey of over 20,000+ Howdy Professionals

How the Howdy Network Rank Works

The Howdy Network is an international database of 250,000 developers, digital architects, and tech industry professionals. Discover the top 1% of vetted LatAm talent and sort by relevant experience, skills, and tools to find the most qualified candidates.

Explore the Howdy Skills Glossary Loading animation

About Dixa

Dixa was created in 2015 to address the fragmented nature of customer service systems. The platform aimed to unify multiple communication channels into a single interface, enhancing efficiency and personalization in customer support. Its development responded to the growing need for more integrated and intelligent customer service solutions.

Strengths of Dixa include its unified communication platform, intelligent routing, and comprehensive customer insights. Weaknesses may involve the learning curve for new users and potential integration challenges with existing systems. Competitors include Zendesk, Freshdesk, and Intercom.

How to hire

Hire Dixa Experts

Work with Howdy to gain access to the top 1% of LatAM talent.

Share your Needs

Talk requirements with a Howdy Expert.

Choose Talent

We'll provide a list of the best candidates.

Recruit Risk Free

No hidden fees, no upfront costs, start working within 24 hrs.

Talk to Us

How to hire a Dixa expert

A Dixa expert must have skills in CRM integration, data analysis, and workflow automation. Proficiency in using APIs and understanding of omnichannel communication strategies are also essential. Familiarity with customer service metrics and reporting tools is crucial for optimizing the platform's use.

USA

$97K

$127K

$224K

Employer Cost

$54K

$73K

$127K

Employer Cost

$Howdy savings: $97K

Benefits + Taxes + Fees

Salary

We Save You Money

The best of the best optimized for your budget.

Thanks to our Cost Calculator, you can estimate how much you're saving when hiring top global talent with no middlemen or hidden fees.

Try our Calculator

*Estimations are based on information from Glassdoor, salary.com and live Howdy data.