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Helpdeskz

HelpDeskZ is an open-source customer support platform. The software lets users submit tickets for assistance, track ticket progress, and manage communication with customers. It can categorize and prioritize inquiries for efficient handling by the support team. With HelpDeskZ, agents can respond to queries through a user-friendly web interface or email integration. The software also offers basic reporting capabilities and allows customization through extensions and plugins within its modular framework.

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