Hiver was created in 2011 to improve email collaboration for teams. It integrated with Gmail to help manage shared inboxes and streamline customer support processes. The goal was to enhance efficiency and improve response times by allowing teams to collaborate directly within their email interface.
Hiver
Hiver is a customer service solution that integrates with Gmail, allowing teams to manage shared inboxes, assign emails, track status, and collaborate directly within their email interface. It helps streamline customer support processes and improve response times.
Top 5*Customer Support
Howdy Network Rank
#75
Howdy Network Rank#75
Top 5*
15.6%
14.2%
10.4%
5.5%
40.4%
Others
*Survey of over 20,000+ Howdy Professionals
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About Hiver
Strengths of Hiver included seamless integration with Gmail, ease of use, and improved team collaboration. Weaknesses involved limited functionality outside of Gmail and potential scalability issues for larger organizations. Competitors included Zendesk, Freshdesk, and Help Scout.
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How to hire a Hiver expert
USA
$224K
Employer Cost
$127K
Employer Cost
$Howdy savings: $97K
Benefits + Taxes + Fees
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