Servigistics was developed to address the complexities of service parts management and improve service operations. Founded in 1999, it aimed to provide solutions for optimizing inventory, forecasting demand, and enhancing after-sales service profitability. The software evolved to incorporate advanced analytics and decision-making tools, helping organizations manage their service lifecycle more effectively.
Servigistics
Servigistics is a service lifecycle management software that optimizes service parts management and pricing strategies. It helps organizations enhance their after-sales service operations by improving inventory forecasting, reducing parts obsolescence, and increasing service profitability through advanced analytics and decision-making tools.
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About Servigistics
Strengths of Servigistics included its robust analytics capabilities, comprehensive inventory management features, and ability to enhance service profitability. Weaknesses involved potential complexity in implementation and integration with existing systems. Competitors included Oracle Service Parts Planning, SAP Service Parts Management, and IBM Maximo Asset Management.
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How to hire a Servigistics expert
A Servigistics expert must possess skills in data analysis, supply chain management, and inventory optimization. Proficiency in using the Servigistics software for demand forecasting and parts pricing is crucial. Familiarity with SQL for database management and experience in integrating Servigistics with other enterprise systems are also important technical skills.
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