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Glossary/Customer Support/Trustpilot

Trustpilot

Trustpilot is an online review platform where consumers can share feedback about businesses, helping others make informed purchasing decisions and allowing companies to improve their services based on customer reviews.

Top 5*Customer Support
Howdy Network Rank
#134
Howdy Network Rank#134
Top 5*
15.6%
Chatbot
14.2%
Salesforce Crm
14.0%
Salesforce Service Cloud
10.4%
Axios Assyst
5.5%
Servicenow
40.4%
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*Survey of over 20,000+ Howdy Professionals
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About Trustpilot

Trustpilot was created in 2007 to provide a platform for consumers to share reviews about businesses. It aimed to increase transparency and trust between companies and their customers by offering a space for honest feedback.

Strengths of Trustpilot include a large user base, credibility through verified reviews, and a user-friendly interface. Weaknesses involve occasional fake reviews and potential bias from paid partnerships. Competitors include Yelp, Google Reviews, and Sitejabber.

How to hire

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How to hire a Trustpilot expert

A Trustpilot expert must have skills in data analysis, SEO optimization, customer review management, and proficiency with CRM tools. They should also be adept at using Trustpilot's API for integrating reviews into websites and possess strong knowledge of online reputation management strategies.

USA
$97K
$127K

$224K

Employer Cost

$54K
$73K

$127K

Employer Cost

$Howdy savings: $97K
Benefits + Taxes + Fees
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*Estimations are based on information from Glassdoor, salary.com and live Howdy data.