Uvdesk was created in 2015 to address the need for efficient customer support management. It aimed to provide businesses with a comprehensive toolset for handling customer inquiries, automating responses, and improving overall service quality.
Uvdesk
Uvdesk is a customer support platform that provides tools for managing customer inquiries and support tickets. It offers features such as ticket management, automation, reporting, and multi-channel support to help businesses streamline their customer service operations.
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About Uvdesk
Uvdesk's strengths include robust ticket management, automation capabilities, and multi-channel support. Its weaknesses are limited integration options and a potentially steep learning curve for new users. Competitors include Zendesk, Freshdesk, and Help Scout.
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How to hire a Uvdesk expert
A Uvdesk expert must have skills in PHP, MySQL, and Symfony framework for backend development. They should also be proficient in JavaScript, HTML, and CSS for frontend customization. Familiarity with REST APIs and experience in integrating third-party applications are essential.
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