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Freshdesk

Freshdesk is a customer support software. The platform offers features such as ticketing, self-service options, and reporting tools. Freshdesk integrates with different communication channels including email, phone calls, the company’s website, and social media platforms to centralize customer interactions. The software also includes automation capabilities through workflows and canned responses to help agents resolve issues more efficiently. Freshdesk offers multilingual support for global businesses' needs.

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