Capsule Online CRM was launched in 2009 by Zestia, founded by Duncan Stockdill and Philip Haines. It was created to offer small and medium-sized businesses an easy-to-use platform for managing customer relationships, organizing sales processes, and improving communication with clients. The goal was to provide a streamlined, efficient solution that integrated seamlessly with other business tools.
Capsule Online CRM
Capsule Online CRM is a customer relationship management tool designed to help businesses manage their customer interactions, sales pipeline, and marketing efforts. It provides features such as contact management, task tracking, sales forecasting, and integration with other business applications to streamline workflows and improve customer engagement.
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About Capsule Online CRM
Strengths of Capsule Online CRM include its user-friendly interface, effective contact management, and seamless integration with various third-party applications. Weaknesses may involve limited advanced features compared to larger CRM systems and scalability issues for very large enterprises. Competitors include Salesforce, HubSpot CRM, and Zoho CRM.
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How to hire a Capsule Online CRM expert
A Capsule Online CRM expert must have skills in data management, including importing and exporting contact information. Proficiency in configuring and customizing the CRM to align with business needs is essential. They should be adept at integrating Capsule with third-party applications through APIs. Knowledge of sales pipeline management and reporting within the platform is crucial for optimizing its use.
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