Glossary>CRM>SuiteCRM CE

SuiteCRM CE

SuiteCRM CE is an open-source customer relationship management software that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. It provides tools for sales automation, marketing campaigns, customer support, and collaboration to enhance business relationships and improve customer satisfaction.

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About SuiteCRM CE

SuiteCRM CE was created in 2013 by SalesAgility as a fork of SugarCRM Community Edition after SugarCRM ceased development of its open-source version. It aimed to continue providing a free, open-source CRM solution with enhanced features and functionality for businesses seeking a customizable and cost-effective CRM platform.

Strengths of SuiteCRM CE included its open-source nature, extensive customization options, and active community support. Weaknesses involved a potentially steep learning curve and limited out-of-the-box features compared to proprietary solutions. Competitors included Salesforce, Zoho CRM, and HubSpot CRM.

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How to hire a SuiteCRM CE expert

A SuiteCRM CE expert must have skills in PHP programming, MySQL database management, and experience with web technologies such as HTML, CSS, and JavaScript. Familiarity with Linux server environments and knowledge of CRM workflows and customization are also essential.

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