Howdy Logo
Glossary Hero image

The Howdy Glossary

Search terms in Glossary

Zendesk Suite

Zendesk is a customer service platform. It provides support, sales, and engagement services across all channels — email, chat, call, and social media. Zendesk integrates with CRMs and other systems to provide businesses with a single unified interface for managing customer interactions. Its offerings include Zendesk Support (for ticketing systems), Guide (for knowledge base management), Chat (for live messaging), Talk (for call center solutions), and Explore (for data analytics).